Shipping your new Joey-
Here at Glider Grove we prefer not to ship our joeys. However, we do realize that many of our adoption candidates live too far away to travel to The Grove by automobile.  In these cases, we do offer shipping for our joeys.  We guarantee to ship safely!  To provide your new joey with the safest journey, we choose to ship through accredited airline programs.  We deliver your joey straight to the airline counter just prior to flight.  The joey is then transported in a temperature-controlled vehicle straight to a pressurized, climate-controlled compartment on the plane just prior to take off.  Upon arrival at the appointed destination, your joey will be promptly unloaded from the plane, into another temperature-controlled vehicle, and delivered directly to the airline counter to meet you.  Due to the long distance between The Grove and participating airports, we only ship joeys once month. 

We guarantee the safe arrival of your new joey.

Product Shipping & Handling-
At The Gilded Glider we ship all of our products by 1 of the 3 following methods:  UPS, FedEx, or USPS.  We insure all shipments and do not ship to P.O. boxes.  Tracking information will be supplied to our customers by email as available.  All cages ordered will be shipped separately from any other supplies.  As our beloved gliders are directly affected by deforestation, The Sugar Shack firmly believes in recycling and you many notice that many of our packing boxes (although sturdy) have been previously used.  Any damages due to the shipping carrier must be reported to us within 24 hours after receiving the shipment.